General Terms and Conditions of the Miss G Loyalty Club

1. Program Membership

The Miss G® loyalty program is free and open to customers participating in the program at participating points of sale. Program membership implies acceptance of these general terms and conditions.

2. Earning Stamps

For any purchase with a minimum amount of 14 CHF, the customer receives 1 stamp on their loyalty card. Purchases under 14 CHF do not entitle the customer to any stamps. Purchases cannot be split for the purpose of obtaining multiple stamps. Stamps must be recorded at the time of purchase and cannot, barring an exceptional decision by Miss G®, be added retroactively.

Loss of Physical Card: If the loyalty program uses a physical loyalty card, Miss G® assumes no liability or responsibility for lost, stolen, damaged, or destroyed cards. Consequently, Miss G® is not obligated to replace lost cards, credit stamps previously accumulated on them, or offer any compensation for them.

3. Loyalty Reward

Once 6 stamps are collected, the customer receives a loyalty reward defined by Miss G®. The nature, value, or terms of use of the reward are communicated to the customer as part of the program. The reward cannot be exchanged for cash, refunded, or subject to any financial compensation.

4. Use of the Reward

The reward can be used at participating Miss G® points of sale, according to the conditions communicated at the time it is issued. Unless otherwise stated, the reward cannot be combined with other ongoing promotional offers, discounts, promo codes, or benefits. A reward can only be used once.

5. Returns and Refunds

In the event of a return or refund for a purchase that allowed a stamp to be earned, Miss G® reserves the right to cancel the corresponding stamp. If a reward has already been obtained or used thanks to a purchase that is subsequently refunded, Miss G® reserves the right to cancel the benefit concerned or take it into account in the customer’s loyalty balance.

6. Personal Use

The loyalty program is intended for personal and non-commercial use. Any abusive, fraudulent use, or use contrary to these terms may result in the cancellation of the stamps or rewards concerned, or even exclusion from the program.

7. Modification or Termination of the Program

Miss G® reserves the right to modify the terms of the loyalty program, notably the conditions for earning stamps, the number of stamps required, or the nature of the rewards. Miss G® may also suspend or terminate the program. Any significant modification will be communicated to customers by an appropriate means.

8. Personal Data

Any personal data collected within the framework of the loyalty program is processed in accordance with applicable Swiss data protection legislation and Miss G®’s privacy policy. It is used in particular to ensure the operation and management of the loyalty program as well as, when the customer has consented, to send them commercial communications.

9. Contact

For any questions regarding the loyalty program, customers can contact the Miss G® team via the official contact channels provided by the brand. Miss G® reserves the right to rule on any situation not expressly provided for by these terms, in compliance with applicable law.